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How can I place an order?
You can place an order directly on our website. Simply add the products you wish to purchase to your shopping cart and follow the on-screen instructions to complete your order.
What payment methods are accepted?
We accept payment by credit card and PayPal.
Can I change or cancel my order?
If you wish to change or cancel your order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee that we will be able to modify or cancel it once it has been processed.
Delivery
Where do you deliver?
We deliver to mainland France, Belgium, the Netherlands, Germany, Luxembourg, Spain, Italy, Portugal, the UK, Switzerland and the USA.
What are the delivery charges?
Delivery costs vary according to the destination and weight of your order. They will be calculated and displayed at checkout.
When will my order be shipped?
We aim to dispatch all orders within 48 hours of receipt.
Products
Are your products organic?
Yes, all our products are organic. We use only high-quality natural ingredients, carefully selected for their specific benefits.
Returns
How can I return a product?
If you are not completely satisfied with your purchase, you may return the product within 14 days of receiving your order. Please contact us for instructions on how to proceed.